ABOUT US
At Coach Donee, we believe fitness should be accessible, personalized, and convenient. Our platform connects you with certified personal trainers who tailor workouts to your goals, schedule, and location. Whether you’re a beginner or a fitness enthusiast, we’re here to help you achieve your best self.
PRIVACY POLICY
DFIT SPORT COACHING – FZCO (“Coach Donee,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you use our website, mobile application (“App”), or services. By accessing our platform, you agree to the practices described in this policy.
INFORMATION WE COLLECT
We collect two types of information:
- Information You Provide
When you register, use our services, or contact us, you may share:
- Personal details (name, email, phone number, date of birth, etc.).
- Fitness-related information (goals, health history, current fitness tracker data).
- Transaction details (purchases, subscriptions, or offers).
- Feedback or support requests. Registration is optional, but some features may require an account.
- Automatically Collected Information
When you use our platform, we may collect:
- Device information (IP address, device ID, operating system, browser type).
- Usage data (how you interact with our App or website).
- Location data (if enabled on your device).
HOW WE USE YOUR DATA
Your personal data helps us:
- Deliver personalized fitness services and products.
- Process payments and manage your account.
- Improve our platform and develop new features.
- Communicate with you about updates, promotions, or surveys.
- Ensure the security and functionality of our services.
- Personalize marketing and advertising (with your consent).
SHARING YOUR DATA
We may share your data with:
- Third-party service providers (e.g., payment processors, IT support).
- Marketing and advertising partners (to deliver personalized content).
- Legal or regulatory authorities (if required by law).
We do not sell or rent your personal information. Your data may be transferred outside your country of residence but will always be handled in accordance with this policy and applicable laws.
YOUR RIGHTS
You have the right to:
- Access, update, or delete your personal data.
- Opt out of marketing communications.
- Withdraw consent for data processing.
To exercise these rights, contact us at [email protected].
PAYMENTS
- All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties
- https://www.coachdonee.com/ will not pass any debit/credit card details to third parties
- https://www.coachdonee.com/ takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, https://www.coachdonee.com/ (website) cannot guarantee the security of any information that is disclosed online
- https://www.coachdonee.com/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
DATA SECURITY
We take your privacy seriously. We use physical, electronic, and procedural safeguards to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
COOKIES
Our platform uses cookies to enhance your experience. You can manage or disable cookies through your browser settings, but this may affect platform functionality.
CHILDREN’S PRIVACY
Our services are not intended for users under 18. If we discover that a minor has provided us with personal data, we will delete it promptly.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Changes will be posted on our website, and we’ll notify you via email or in-app notifications. Continued use of our platform constitutes acceptance of these changes.
CONTACT US
For questions or concerns about this Privacy Policy, email us at [email protected]. Mobile: +971 54 990 0041
GOVERNING LAW
This Privacy Policy is governed by and construed in accordance with laws of the United Arab Emirates as applicable in the Emirate of Dubai. We both agree that the courts of DIFC shall have exclusive jurisdiction.
Last updated: 3/1/2025